Legal
Privacy Policy
Last updated: April 1, 2025
1. Introduction
Klic Technologies ("Klic", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use the Klic platform, mobile application, or website (collectively, the "Service").
2. Information We Collect
Information you provide directly:
- Name, email address, and phone number when registering an account.
- Payment information (processed securely via PCI DSS-compliant third-party processors — we do not store full card numbers).
- Business details when registering as a Store Partner.
Information collected automatically:
- Product scan data and purchase history within the Klic app.
- Device information (device type, operating system, app version).
- Usage data (session duration, features used, clicks).
- Location data (only when permission is granted, to identify nearby Klic-enabled stores).
- IP address and browser type when accessing our website.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Klic Service.
- Process transactions and send related receipts and notifications.
- Verify your identity and prevent fraud or unauthorized use.
- Provide Store Partners with anonymized and aggregated analytics about shopper behavior.
- Send you service updates, security alerts, and support messages.
- Comply with legal obligations and enforce our Terms of Service.
We do not sell your personal data to third parties.
4. Sharing of Information
We may share your information with:
- Store Partners: The store where a transaction occurs may receive your transaction details (items, total, receipt) necessary to complete or verify the purchase.
- Payment Processors: To process payments securely (e.g., Stripe, Apple Pay, Google Pay).
- Service Providers: Third-party vendors who help us operate the Service (e.g., cloud hosting, analytics), bound by confidentiality obligations.
- Legal Authorities: When required by law, court order, or to protect the rights and safety of Klic and its users.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Transaction records are retained for a minimum of 7 years as required by applicable financial regulations. You may request deletion of your account and associated data at any time (see Section 7).
6. Data Security
We implement industry-standard security measures including:
- End-to-end encryption for all payment transactions.
- PCI DSS Level 1 compliance for payment data.
- Secure HTTPS connections across all services.
- Regular security audits and vulnerability testing.
- Access controls limiting who can view personal data internally.
No system is 100% secure. If you suspect a security breach affecting your account, please contact us immediately.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your data for direct marketing purposes.
To exercise any of these rights, contact us at privacy@klic.app.
8. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and understand user behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.
9. Children's Privacy
The Klic Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page or via email. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact our Privacy Team:
Klic Technologies
Email: privacy@klic.app